Terms of Service
Please read these terms carefully before using our GPS support services or this website.
1. Acceptance of Terms
By accessing this website or using any services provided by Altitude GPS Store ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services. These Terms apply to all visitors, users, and customers.
2. About Our Services
Altitude GPS Store is an independent third-party GPS technical support provider. We offer remote assistance including but not limited to GPS map updates, software updates, device installation, troubleshooting, and configuration services for Garmin, TomTom, Magellan, Rand McNally, and other GPS brands.
Important: Altitude GPS Store is not affiliated with, endorsed by, sponsored by, or in any way officially connected to Garmin Ltd., TomTom International BV, Magellan Navigation Inc., Rand McNally & Company, or any other GPS manufacturer. All brand names, trademarks, and product names are the property of their respective owners.
3. Service Scope and Limitations
Our services are provided remotely via phone and guided technical assistance. We do not perform physical hardware repairs. By using our services, you understand and agree that:
- Our services are limited to remote software, firmware, and configuration support.
- Hardware damage, physical defects, or warranty issues should be addressed directly with the device manufacturer.
- Results may vary depending on device model, condition, and the nature of the issue.
- We cannot guarantee that every issue can be resolved remotely.
- You are responsible for backing up any data on your device before a support session.
4. Eligibility
Our services are available to individuals and businesses located in the United States. You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.
5. Payment and Fees
Service fees are disclosed to you before any chargeable work begins. You agree to pay all applicable fees associated with the services you receive. We reserve the right to modify pricing at any time, with notice provided before such changes take effect.
In the event that we are unable to resolve your issue through remote support, we will make reasonable efforts to communicate this to you and discuss available options before any charges are applied for the failed session.
6. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information about your device and the issue you are experiencing.
- Follow the guidance provided by our technicians during support sessions.
- Ensure that you have the authority to authorize support on any device for which you seek assistance.
- Not use our services for any unlawful purpose or in violation of any regulations.
- Not attempt to circumvent device licensing, digital rights management, or manufacturer security measures.
7. Intellectual Property
All content on this website — including text, graphics, logos, icons, images, and software — is the property of Altitude GPS Store and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
8. Disclaimer of Warranties
Our services and website are provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. We make no warranties regarding the accuracy or reliability of any information obtained through our services.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Altitude GPS Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, profits, or revenue, arising out of or related to your use of our services or website, even if we have been advised of the possibility of such damages.
In no event shall our total liability to you for all claims exceed the total amount paid by you to us for the specific service giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Altitude GPS Store and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our services, violation of these Terms, or infringement of any intellectual property or other rights of any person or entity.
11. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Altitude GPS Store is domiciled, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of our services shall be resolved through binding arbitration or the appropriate courts of that jurisdiction.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: support@altitudegpsstore.com
- Phone: 1-844-694-4236 (Toll-Free, 24/7)
- Website: altitudegpsstore.com/contact